Terms of service

Terms of Service

Last Updated: January 18, 2026

1. Introduction

Welcome to Nurme Cosmetics (nurmecosmetics.ae), operated by Nordea Trading LLC, a company registered in the United Arab Emirates.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

  • "We," "us," or "our" refers to Nordea Trading LLC trading as Nurme Cosmetics
  • "You" or "customer" refers to the person accessing our website or purchasing our products
  • "Products" refers to all cosmetics and personal care items sold through our website
  • "Website" refers to nurmecosmetics.ae and all associated pages

3. Use of Website

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you are of legal age.

You agree to:

  • Provide accurate and complete information during registration and checkout
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes in accordance with UAE laws

You agree not to:

  • Use the website in any way that violates UAE or international laws
  • Attempt to gain unauthorized access to our systems
  • Transmit any harmful code, viruses, or malicious software
  • Engage in any activity that disrupts or interferes with the website

4. Product Information

We make every effort to display our products accurately, including descriptions, ingredients, colors, and images. However:

  • Product colors may vary slightly due to screen settings
  • We reserve the right to correct any errors in product descriptions or pricing
  • All product ingredients are listed for transparency, but formulations may be updated
  • Products are intended for external cosmetic use unless otherwise stated

5. Pricing and Payment

  • All prices are listed in UAE Dirhams (AED) and include VAT where applicable
  • We reserve the right to change prices at any time without prior notice
  • Prices shown at the time of order placement will be honored
  • Payment must be completed at the time of purchase
  • We accept major credit cards, debit cards, and other payment methods as displayed at checkout
  • Payment processing is handled securely through trusted third-party providers

6. Orders and Acceptance

  • Placing an order constitutes an offer to purchase
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance
  • We may refuse orders due to product availability, pricing errors, or suspected fraud
  • You will receive an order confirmation email at hello@nurmecosmetics.ae once your order is accepted

7. Shipping and Delivery

  • We ship to the UAE and GCC countries only
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • You are responsible for providing accurate delivery information
  • Failed deliveries due to incorrect addresses may incur additional charges
  • For full shipping details, please refer to our Shipping Policy

8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Due to the hygienic nature of cosmetics:

  • Only unopened products may be returned within 7 days of delivery
  • Opened or used products cannot be returned except when defective
  • Please refer to our complete Return & Refund Policy for details

9. Product Safety and Liability

  • Our products are formulated for cosmetic use and have undergone safety testing
  • Always perform a patch test before using new products
  • Discontinue use if irritation occurs
  • We are not liable for allergic reactions or sensitivities to ingredients
  • Check ingredient lists carefully if you have known allergies
  • Keep products out of reach of children
  • For external use only unless otherwise specified

10. Intellectual Property

All content on this website, including but not limited to:

  • Text, images, logos, and graphics
  • Product descriptions and formulations
  • Website design and layout
  • Trademarks and brand names

Are the property of Nordea Trading LLC or our licensors and are protected by UAE and international intellectual property laws.

You may not:

  • Reproduce, distribute, or modify any content without written permission
  • Use our trademarks or branding without authorization
  • Copy or scrape product information for commercial purposes

11. Privacy and Data Protection

We are committed to protecting your privacy in accordance with UAE data protection regulations. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Limitation of Liability

To the fullest extent permitted by UAE law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the product in question
  • We do not guarantee uninterrupted or error-free website operation
  • We are not responsible for delays or failures due to circumstances beyond our control

13. Indemnification

You agree to indemnify and hold harmless Nordea Trading LLC, its directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our website or products
  • Your violation of these Terms of Service
  • Your violation of any third-party rights

14. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or technical failures.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable under UAE law, the remaining provisions shall continue in full force and effect.

17. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

18. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: hello@nurmecosmetics.ae
  • Reply to your order confirmation email
  • Send a message through our website contact form

Company Details:
Nordea Trading LLC
United Arab Emirates